Privacy Policy

To provide efficient washing machine repair and maintenance services, Fast Repair SG may collect information when you book an appointment, contact our team, or request service support.

• Contact details, such as your name, phone number and service address.
• Washing machine details, including brand, model and a description of the fault. A serial number may be requested where necessary.
• Booking details, service history and other information you voluntarily provide to help us handle your request.

We use collected information for legitimate service-related purposes, including:

• Arranging appointments and coordinating technicians for washing machine diagnosis and repair.
• Contacting you about bookings, service updates, repair quotations and warranty-related enquiries.
• Responding to customer questions and providing after-service support.
• Maintaining relevant service records and improving our customer service and business operations.

Fast Repair SG takes reasonable measures to protect personal information against unauthorised access, misuse, loss or disclosure. We aim to limit access to personal data where appropriate and maintain responsible information-handling practices.

We also expect service personnel to respect customers' homes and privacy while carrying out repair work. However, no electronic storage or online transmission method can guarantee complete security.

We do not sell or rent personal information for third-party marketing purposes. Where necessary, information may be shared with service providers or business partners who help us operate our services.

• Website hosting and technical support providers.
• Communication, appointment management and payment service providers, where applicable.
• Suppliers or service partners when information is needed to arrange a repair or source a suitable replacement part.

Such information should be limited to what is reasonably necessary for the relevant purpose, subject to applicable requirements.

Fast Repair SG takes reasonable measures to protect your personal information against unauthorised access, misuse, loss or disclosure. Information collected through washing machine repair bookings, service enquiries and customer communications is handled for legitimate business purposes.

We limit access to personal data where appropriate and work to maintain secure information-handling practices. Although we take data protection seriously, no online transmission or electronic storage method can guarantee complete security. We aim to protect customer privacy in accordance with applicable Singapore data protection laws.

Our website may use cookies or similar technologies to support website functionality, understand visitor activity and improve user experience. The information collected depends on the tools enabled on our website.

You can manage or disable cookies through your browser settings. Please note that some website features may not work as intended if certain cookies are disabled.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including:

• Service bookings and customer enquiries.
• Payment records and relevant business documentation.
• Warranty support and repair history.
• Applicable legal, regulatory and administrative obligations.

When information is no longer required, we take reasonable steps to dispose of it securely or anonymise it where appropriate, subject to applicable requirements.

You may contact Fast Repair SG to request access to or correction of your personal information, or to ask questions about how your information is collected, used or disclosed.

We will handle requests in accordance with applicable Singapore data protection laws, subject to relevant legal requirements, verification procedures and exceptions.

Fast Repair SG may update this Privacy Policy when our services, website practices or legal requirements change. Any revisions will be published on this page with an updated review date where applicable.

We encourage visitors to review this policy periodically to understand our current privacy practices.